If you notice something strange, dangerous, or something that made you uncomfortable in a room what would you do?
I will stay calm and ask the manager how to proceed and follow their recommendation.
聊聊你當HK的經驗
I was working in Ruby’s Inn in Bryce Canyon National Park as a room attendant for 3 month. My duties include clean rooms, lobbies, restrooms, make bed, Dust furniture, Sweep, scrub floors, something like that.During my time in the USA, I have made a lot of friends from many different countries. I traveled many city of America. I Broaden my mind and become more independent and mature. It was great and fun. It was the most unforgettable and best experience of my life. I benefited a lot from this journey.
你要怎麼確定你的服務可以達到最高品質？
In order to deliver good costumer service. I will be patience to listen to customers. And try to fulfill their needs and wants. when I am working on a task. I will check over and over again to make sure everything is perfect.
6.What is the best thing about your home country?
Taipei night markets. There are many tasty and unique traditional dishes in the night markets. Such as stinky tofu, Pearl milk tea (Tapioca ball tea), Braised pork rice and Fried rice with egg. Those are very tasty food. If you have a chance to come to my country You should visit the Taipei night markets.
7.What is your number one dream in life?
Travel around the world. I think it’s pretty Cool. Because you can see so many things that you haven’t seen.
10.What is your favorite holiday or festival, and how do you celebrate it in your home country?
It should be Traditional Chinese New Year. I think it’s the most important festival for Chinese.
14.What object would you bring to Australia to represent your country?
I will bring Chopsticks. They are the most frequently used utensils in China.
15.What is the first thing that comes to your mind when you think about Australia? Why?
Sydney Opera House. I think Sydney Opera House is most representative building in Australia
16.What is your favorite course at your university and why?
English is my favorite. I think that the English language is so vitally important because it is spoken in so many parts of the world. The knowledge of English could help to open many professional doors.
19.What is your favorite city in Australia and why?
Sydney is my favorite city in Australia. Because Sydney is an international and a major global city with a vibrant scene of musical, theatrical, visual, literary and other artistic activity.
25.What makes you excited about living in Australia?
I feel excited for living in a Foreign Country. Because everything I meet is going to be so fresh for me. It would be an amazing experience to be in a place with so much beauty and history.
29.You think working in Australia will help your career in the future? Why or why not?
Yes, I believe that work in Australia will help my career in the future. Because I will have many chance to speak English. So I can improve my language and Communication Skills. Working abroad can gain more international work experience to improve my resume.
How would you calm down a particularly irate customer? How would you handle a client who was angry or upset about something?
I will be patience to listen to them without interrupting. When I know for sure what is bothering him or her, I will try to look for a solution that satisfies the customer and is also within the policies and procedures of my place of work.
How would you react if you see misconduct or inappropriate behavior in a fellow worker?
I will report it immediately since I would not want the facility or the management to suffer due to an employee’s indiscretion.
What do you like least about being a housekeeper?
I don’t like use chemicals cleaning products. Because It could hurt my hands. So I always wear gloves to protect my hands.
If there any cleaning you do not like to do?
Not at all. I am willing to do all the task you required except for illegal or dangerous things.
- What are three positive character traits you don't have?
Adventurous, Fearless ,articulate
How do you handle a challenge? Give an example.
I see a challenge not only as the negative aspect of it, but the positive aspects also. Therefore, I try to analyze and make suggestions try to come up with the best way to solve the problem.
I remember before the call center agent work started. I had to learn company low first. It’s pretty hard and difficult for me. Learning company low was making me feel frustrated. But I didn’t give up. I studied in company low every night after work. Eventually I finished the course and work there for two years. I'm proud of that.
Give an example of a goal you set and how you reached it
Attending summer work and travel program in USA to gain international work experience.
How do you handle stress and pressure?
Stress is very important to me. With stress, I do the best possible job. The appropriate way to deal with stress is to make sure I have the correct balance between good stress and bad stress. I need good stress to stay motivated and productive.
Prioritizing my responsibilities so I have a clear idea of what needs to be done when, has helped me effectively manage pressure on the job.
I release stress by listening to music, chatting with friends, and doing exercise.
Tell me about how you worked effectively under pressure.
Prioritizing my responsibilities so I have a clear idea of what needs to be done when, has helped me effectively manage pressure on the job.
What motivates you to do your best on the job?
I am always motivated by setting goals that are challenging and my determination to achieve those goals.
What do you do if you disagree with someone at work?
I will try to communicate with them to reach an agreement..
Give an example of how you worked on team.
Before my shift was over, I would make sure the working place was clean and ready for my colleagues the next day, so it would be easy for them to start their shift.
I would help other colleagues with their orders, and take the time to show the new workers how we work and how to get things done.
Describe your work style.
I am very focused on my work, and consequently, am able to work quickly.
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