How would you calm down a particularly irate customer? How would you handle a client who was angry or upset about something?
I do not believe in arguing so I will listen to what he or she has to say first without interrupting. When I know for sure what is bothering him or her, I will try to look for a solution that satisfies the customer and is also within the policies and procedures of my place of work.
How would you react if you see misconduct or inappropriate behavior in a fellow worker?
I will report it immediately since I would not want the facility or the management to suffer due to an employee’s indiscretion.
What do you like most about being a housekeeper?
可以自己管理時間
What do you like least about being a housekeeper?
用一些化學藥品會傷害手,手會變得非常的乾,所以要勤擦護手霜
If there any cleaning you do not like to do?
Not at all. I am willing to 只要是不危害我人身安全的事 我都願意做
- What are three positive character traits you don't have?
How do you handle a challenge? Give an example.
Give an example of how you set goals and achieve them.
- Give me an example that best describes your organizational skills
- Do you work well under pressure? Give an example.
- How do you handle stress and pressure?
- What was the most stressful situation you have faced as a Room Attendant?
- Describe a difficult work situation and how you overcame it.
Tell me about how you worked effectively under pressure.
What motivates you to do your best on the job?
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