jacob760305的澳洲打工

job description

餐廳服務生

• Great guests and make them feel comfortable.
• Learn menu items and be able to describe them appropriately to guests.
• Take beverage and food orders.
• Deliver beverages and food in a timely manner.
• Check-in with guests to ensure that everything is going well.
• Clear dirty dishes from table.
• Refill beverages throughout the meal.
• Deliver guest’s bill and thank them for dining at the restaurant.
• Work with other servers and be a team player
• Clean tables and/or counters after patrons have finished dining.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

FIFI

1. Deliver excellent customer service, at all times
2. Serve and present beverages, quickly and efficiently, meeting our standards
3. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
4. Keep up to date with current promotions and new products
5. Make customers aware of offers on our great food and drink range
6. Speak to customers to ensure that they are satisfied with their meals
7. Maintain personal knowledge by completing in-house training and workbooks
8. Always adhere to all company policies and procedures and licensing laws
9. Be involved and contribute at team meetings
10. Carry out instructions given by the management team and head office

Housekeeper

1. Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them.
2. Change bedding and make beds as directed.
3. Stock cabin food supplies (coffee, tea, sugar, etc.) as needed.
4. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
5. Dust furniture, walls, machines, and equipment.
6. sweep, scrub, mop and polish floors
7. vacuum clean carpets, rugs and draperies
8. shampoo carpets, rugs and upholstery
9. dust and polish furniture and fittings
10. clean metal fixtures and fittings
11. empty and clean trash containers
12. dispose of trash in a sanitary manner
13. clean wash basins, mirrors, tubs and showers
14. wipe down glass surfaces
15. make up beds and change linens as required
16. tidy up rooms
17. wash windows as scheduled
18. sort, wash, load and unload laundry
19. iron and press clothing and linen
20. sort, fold and put away clean laundry
21. operate mechanized cleaning equipment
22. maintain all cleaning equipment and materials in a safe and sanitary working condition
23. monitor and report necessary domestic repairs and replacements

inbound call center agent job description

1. answer calls and respond to emails
2. handle customer inquiries both      telephonically and by email
3. research required information using      available resources
4. manage and resolve customer      complaints
5. provide customers with product and      service information
6. enter new customer information into      system
7. update existing customer information     
8. process orders, forms and      applications
9. identify and escalate priority      issues
10. route calls to appropriate resource
11. follow up customer calls where      necessary
12. document all call information      according to standard operating procedures
13. complete call logs
14. produce call reports